We now offer hassle free returns policy
We want you to be happy with your purchase, however if for any reason you are not, you can return your product for a refund or exchange. All items must be returned in their original packaging and within 30 days of receipt. If your return is outside our 30 day policy or you have any other issues in relation to your order please contact firstname.lastname@example.org
To return your item(s), you can return the items via courier but this will be at your own expense. We recommend that you send returns by recorded or a signed for service, and retain your proof of postage, as we cannot be held liable for any goods lost in transit
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 48 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address